FAQ

While we endeavor to maintain a minimum order quantity (MOQ) of 1 for our diverse inventory, it may not always be feasible. Therefore, we regret to inform you that we are unable to accommodate requests for deviations from the listed MOQ at this time.

Our return policy allows for returns within 30 days of receiving your item. To learn more, please refer to our shipping&return page.

Typically, orders take approximately 6-12 days for delivery. However, please note that custom-made products are an exception to this timeframe and may require additional processing time. Rest assured, we strive to fulfill orders as efficiently as possible to ensure you receive your items promptly.

Yes, SISCO all products do have technical support available. Our team is dedicated to assisting customers with any inquiries or issues they may encounter. Feel free to reach out to us whenever you need assistance, and we'll ensure that your experience with our product is smooth and satisfying.

All products sold by SISCO cover a 12 months warranty, effective from the date of receiving the products.

Yes, all orders are tied to a specific email address, so you will need to have yours registered to place your order.

There is never a monetary requirement to place an order; however, please review the product’s page to check for minimum order quantity requirements.

We accept:

• Debit or Credit Card
• PayPal
• Bank Transfer (ACH)
• Check

All payment details are online under "Payment Method" during the order process as well.

You can get our email address on SISCO's contact us page and send us an email, or use the online chat on the page to feedback your needs to us. We will reply to you as soon as possible after receiving the message.

Yes, we do offer bulk purchase discounts. Please feel free to reach out to our sales team for more information and to discuss your specific needs. We'd be happy to assist you with your bulk order!

If you need to change your shipping address, please contact our customer service team as soon as possible before your order ships. Once an order has been shipped, it may not be possible to change the shipping address.

Yes, once your order ships, you will receive a confirmation email with tracking information. You can use this information to track your order on the shipping company's website.

Yes, we do offer expedited shipping options! Please feel free to contact us for more details. We're here to make your shopping experience as smooth and efficient as possible.